Privacy Policy

Nova Counselling Services ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, or request a consultation or services.

Information we collect

We may collect personal information you choose to provide, such as your name, email address, phone number, and any information you submit through our website forms or consultation requests.

How we use your information

We use your information to respond to inquiries, schedule and manage consultations and services, communicate with you, and operate our business.

Email and scheduling tools

We use Gmail for communication and Jane App for scheduling and practice administration. These service providers may process personal information on our behalf to deliver their services.

Sharing of information

We do not sell your personal information. We only share personal information with service providers as needed to provide our services, or if required by law.

Data retention

We retain personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law or professional obligations.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

Nova Counselling Services
Calgary, Alberta, Canada
Email: nadia@novacounsellingservices.com

Effective date: July 16, 2026